Terms of Service

Welcome to Casa Marcan Design. By accessing or using our website, products, services, or platforms, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Company Information

Casa Marcan Design
Website: https://casamarcandesign.com/

Casa Marcan Design provides interior and exterior finishing materials, including but not limited to WPC panels, PVC panels, SPC flooring, UV marble sheets, and related products and services.

2. Acceptance of Terms

By accessing our website, placing an order, registering as a Trade Partner, or using any of our services, you agree to these Terms of Service and all applicable laws and regulations.

If you do not agree with these terms, please do not use our website or services.

3. Product Information

We strive to ensure all product descriptions, specifications, dimensions, colors, pricing, and availability are accurate. However:

• Actual product colors may vary due to lighting, photography, screen settings, or manufacturing variations.

• Product dimensions and specifications may have minimal tolerances.

• Product availability may change without prior notice.

• Prices are subject to change without prior notice.

Casa Marcan Design reserves the right to correct errors, inaccuracies, or omissions at any time.

4. Orders and Payments

All orders are subject to verification and acceptance.

Orders will only be processed once payment verification has been completed.

Official payment channels will be provided directly by Casa Marcan Design. We are not responsible for payments sent to unauthorized accounts or individuals.

Customers are responsible for providing accurate billing, delivery, and contact information.

5. Shipping and Delivery

Delivery schedules may vary depending on:

• Product availability

• Delivery location

• Logistics conditions

• Third-party courier services

Estimated delivery times are not guaranteed.

Customers are responsible for ensuring that delivery access, unloading areas, and manpower requirements are properly arranged if necessary.

6. Installation Responsibility

Installation recommendations provided by Casa Marcan Design are for general guidance only.

Improper installation, misuse, incorrect handling, environmental exposure, or failure to follow recommended installation practices may affect product performance and warranty eligibility.

Professional installation is highly recommended.

7. Returns and Claims

Claims regarding damaged, incomplete, or incorrect items must be reported within a reasonable period upon receipt of the order.

Returned items must:

• Be unused

• Be in original condition

• Be subject to inspection and approval

Custom-cut, special-order, clearance, or installed products may not be eligible for return or exchange.

8. Trade Partner Program

Participation in the Casa Marcan Design Trade Partner Program is subject to approval.

Trade Partner benefits, commissions, incentives, dashboard access, and related privileges may be modified, suspended, or terminated at the company’s discretion.

Commission payouts are subject to internal verification and qualification requirements.

Fraudulent activity, misrepresentation, abuse of the program, or unauthorized use of branding may result in termination from the program.

9. Intellectual Property

All website content including:

• logos

• graphics

• images

• product photos

• videos

• text

• branding materials

are the property of Casa Marcan Design unless otherwise stated.

Unauthorized reproduction, distribution, modification, or commercial use is prohibited without written permission.

10. Limitation of Liability

Casa Marcan Design shall not be liable for:

• indirect damages

• incidental damages

• delays

• installation issues

• loss of profits

• misuse of products

• third-party actions

• force majeure events

Our maximum liability shall not exceed the amount paid for the specific product or service involved.

11. Privacy

Any personal information submitted through our website or forms will be handled responsibly and used only for legitimate business purposes in accordance with applicable privacy laws.

12. Website Use

Users agree not to:

• misuse the website

• attempt unauthorized access

• distribute malicious software

• engage in fraudulent activity

• copy or exploit website content without permission

13. Changes to Terms

Casa Marcan Design reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website constitutes acceptance of the updated terms.

14. Contact Information

For questions or concerns regarding these Terms of Service, you may contact us through our official website:

https://casamarcandesign.com/